Open a link that has ended or won't load

When a NudgeHost link shows a page instead of the file, the person who sent it can usually fix it by sending a fresh link or the password.

Updated 1 November 20264 sections

What each page means

What the page saysWhat happened
"This link has ended"The link was on the free plan, which keeps links for 14 days. Ask the person who shared it to send it again
"This link has expired"The person who shared it set a date for it to stop. Ask them for a fresh link
"Nothing lives at this link."There's no file at this address. Check it for a typo, then ask the sender. The link may have been deleted or taken down, and the page doesn't say which
"We cannot check this address right now"NudgeHost couldn't look the address up. Nothing has been lost, so try again in a minute
"Download this file"The file is a type that doesn't open in the browser, or is too large to show. Download it and open it on your device
"Your browser can't play this video inline"Your browser doesn't play this format. Download it and it opens in your usual player

A website at a nudgehost.site address, or at the owner's own domain, shows one of two pages instead.

What the page saysWhat happened
"This page isn't here."The site exists, but there's no page at that address. Check it for a typo, or click Go to the site's home page
"Nothing lives at this address."There's no site at this address. It may have been moved or taken down, and the page doesn't say which. Ask the person who sent it

What each file type shows is set out in a separate guide.

A password prompt

  • "This file is protected" means the owner added a password. Ask them for it, type it and click Open file.
  • "That password is not right. Please try again." means it didn't match. Passwords are case-sensitive, so check the capitals.
  • "Too many attempts. Please wait a while and try again." appears after 10 wrong tries in 15 minutes. Wait 15 minutes.
  • A correct password keeps the file open in that browser for 12 hours.

You don't need an account

Any browser opens a NudgeHost link, with no app and no sign-in. If you'd like to send a file of your own, share a file now.

If the page looks wrong

If a link you were sent asks for a password you weren't expecting, imitates a bank or a sign-in page, or looks harmful in another way, don't type anything into it. Report the link with the Report button at the top of the page.

Still stuck?

Email support@nudgehost.com with your link and the exact message you saw.

Email support